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General terms and conditions of business

§1 Validity towards entrepreneurs and definitions of terms

(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who concludes a legal transaction for purposes that cannot primarily be attributed to their commercial or independent professional activity (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following regulations regarding the conclusion of the contract apply to orders via our online shop

(2) If the contract is concluded, the contract comes with it

Daniela Miska
Under the Oaks 82
40625 Düsseldorf


(3) The presentation of the goods in our online shop does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

(4) When an order is received in our online shop, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the ordering procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the “Order” button
3) Checking the information in the shopping cart
4) Press the “checkout” button
5) Check out as a guest or log in after registering and entering the login details (email address and password).
6) Re-checking or correcting the respective data entered.
7) Binding dispatch of the order by clicking the “order for a fee” or “buy” button

Before the order is bindingly sent, the consumer can go back to the website on which the customer's information is recorded and correct input errors by pressing the "Back" button in the Internet browser he is using and after checking his details Closing the internet browser will cancel the ordering process. We confirm receipt of the order immediately by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our online shop: We save the contract text and send you the order data by email. You can view the terms and conditions at any time at Once you have created a customer account and logged in, you can view your past orders in our customer area under My Account --> My Orders.

§3 Prices, shipping costs, payment, due date

(1) The prices listed in the offer at the time of ordering apply. The prices stated are final prices, which means they include the applicable German statutory VAT. Any additional delivery and shipping costs that may arise will be stated separately and will become part of the customer's offer.

(2) Additional costs may apply for deliveries to countries outside the European Union or payments from countries outside the European Union. The customer must bear such costs himself. Costs for the money transfer or import duties or taxes (e.g. customs duties) come into consideration.

(3) The payment options available to the customer are communicated in the seller's online shop.

(4) If advance payment by bank transfer has been agreed, payment is due immediately after conclusion of the contract, unless the parties have agreed on a later due date. Otherwise, payment is due upon receipt of the invoice.

(5) When paying using a payment method offered by PayPal, the payment is processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: “PayPal”), at Validity of the PayPal terms of use, which can be viewed at or - if the customer does not have a PayPal account - under the terms and conditions for payments without PayPal account, viewable at

(5) The seller reserves the right to send invoices and credit notes exclusively in electronic form.

§4 Delivery

(1) Goods will be delivered to the delivery address specified by the customer within 5-7 working days, unless otherwise agreed.

(2) The customer must ensure that the delivery address is correct. If the goods are sent back to the seller because delivery was not possible due to an incorrect delivery address, the customer will bear the costs for the unsuccessful shipping. Deviating from this, the seller bears the shipping costs if the customer is not responsible for the circumstances that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered and did not announce the delivery within a reasonable time in advance was. The seller bears the costs of the outward shipment if the customer has effectively exercised his right of withdrawal and returns the entire order. The customer bears the return shipping costs.

§5 Retention of title

We reserve ownership of the goods until the purchase price has been paid in full.

§ 6 Right of withdrawal

Consumers generally have a right of withdrawal.

The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;


You have the right to cancel this contract within fourteen days without giving any reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

To exercise your right of withdrawal, you must contact us:
Daniela Miska
Under the Oaks 82
40625 Düsseldorf
inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory.


If you revoke this contract, we must repay all payments that we have received from you immediately and no later than fourteen days from the day on which we received notification of your revocation of this contract. We recommend returning with a tracking number to have proof of shipment as the buyer is responsible for the return. Please be sure to keep the proof of delivery until you receive confirmation from us that your return has been received. This proof shows the return date and the receipt number of your return.
After the return has been approved, you will receive an email confirming that
The amount will be credited to you in a few days. You receive the amount
in the same way you paid for your purchase, usually within
of 5 working days.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.
You bear the direct costs of returning the goods.
End of revocation
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Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
At :
Daniela Miska
Under the Oaks 82
40625 Düsseldorf

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for paper notification)



(*) Delete what is not applicable.

§7 Warranty

The statutory warranty regulations apply.

§ 8 Alternative dispute resolution

    8.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link:

    This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts in which a consumer is involved. The seller is neither obliged nor willing to take part in a dispute resolution procedure before a consumer arbitration board.